Child Safety Standards Policy

At ZODO Live, we are committed to providing a safe, secure, and enjoyable environment for all users, including children. Our approach reflects our unwavering commitment to preventing child sexual abuse and exploitation (CSAE) and addressing child sexual abuse material (CSAM).

Child Sexual Abuse and Exploitation (CSAE) Prevention

  • ZODO Live has a strict zero-tolerance policy regarding child sexual abuse and exploitation.
  • We do not allow, condone, or tolerate any content that exploits or harms children, including child sexual abuse material (CSAM).
  • Any attempt to exploit minors for commercial, sexual, or other harmful purposes is strictly prohibited.
  • We maintain a robust moderation system to detect and remove any CSAM or CSAE content.
  • Any user found violating this policy will be banned from the platform and reported to the appropriate authorities.

In-App Mechanism for User Feedback

  • ZODO Live offers users an in-app reporting and feedback system where they can immediately report any content or activity that violates our Child Safety Standards.
  • This feature is easily accessible from within the app, ensuring that users, including parents and guardians, can quickly alert us to any concerns.
  • Feedback and reports are handled with the utmost seriousness, and all complaints are reviewed by our dedicated child safety team.
  • Reports can be made by clicking the "Report" button available next to any suspicious content or by contacting us directly via the app's help section.

Addressing Child Sexual Abuse Material (CSAM)

  • ZODO Live adheres strictly to the removal of any CSAM in accordance with legal requirements.
  • Advanced algorithms that detect and flag CSAM.
  • Regularly updated content monitoring protocols.
  • Partnerships with child protection organizations to stay up to date with the latest safety standards.
  • When CSAM is detected, immediate action is taken to remove the content, disable the account associated with the violation, and report the incident to law enforcement authorities.

Compliance with Child Safety Laws

  • ZODO Live complies fully with all child protection laws, including the Children's Online Privacy Protection Act (COPPA) and similar regulations globally.
  • We make every effort to ensure that the app remains safe for users under the age of 18.
  • We do not intentionally collect personal information from children without the consent of a parent or guardian.
  • Our age verification measures are designed to prevent underage users from accessing features meant for adults.
  • Children only have access to appropriate content and services.

Child Safety Point of Contact

  • ZODO Live has established a dedicated Child Safety team to handle all reports related to child protection.
  • In-app reporting system available for immediate action.
  • Email: info@zodolive.com
  • Helpline: +65-81774147

Our Commitment

  • ZODO Live is committed to protecting children from harm and ensuring a safe space for all users.
  • We have established these policies to adhere to the highest standards of child safety.
  • We provide our users, especially parents, with tools to help keep children safe while using the app.
  • If you have any concerns, please don't hesitate to contact us directly.
Last Updated: March 2025