Delete My Account

Deleting your Zodo Live account permanently removes your profile and personal information from our systems. Deletion is permanent and is different from temporarily deactivating your account.

• Open the Zodo Live app and sign in.
• Go to Settings → Account Management → Delete Account.
• Confirm your identity and tap 'Delete Account' to confirm.
• That's it — no email, phone call, or contact with support is required to delete your account.

• Your account is immediately scheduled for deletion and you are signed out.
• Your profile and personal information are permanently deleted within 14 days.
• You will lose access to your account and any associated services or purchases.

You can cancel the deletion by simply signing back into your account within the 14-day period. After 14 days, deletion is permanent and cannot be undone.

After deletion, we may keep limited records where required by law — for example, records of virtual-currency (diamonds/beans) purchases, gifts, and withdrawals for tax, security, and fraud-prevention purposes — for the period required by applicable law, after which they are deleted or anonymized. We do not use retained data for any other purpose.

• Deactivate: temporarily disables your account; restore it anytime by signing in.
• Delete: schedules permanent removal of your account and personal data. It completes automatically after 14 days unless you sign in to cancel.